Saltpay
SaltPay is a London-based company with offices all across Europe concerned with improving the lives of small to medium-sized merchants by creating a platform of tools to help them manage their businesses. I worked as a part of the ID team concerned with enabling SSO authentication across the whole platform as well as identifying every user that interacts with the ecosystem for the purposes of data tracking. This project has been an ongoing effort for 2+ years.
Role(s): Product Designer, Manager
Team Size: Salt ID team (9), SaltPay (2000+)
Development Period: 12 Months
Tools: Jira, Figma, Confluence
Platform: Desktop, Mobile
Achievements/Learning Points:
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Stakeholder meetings/mergers
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UX testing & research with merchants
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UI/UX design & defining the product vision
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Co-managing a team of engineers
My Work & Achievements
Product Vision
I spent a lot of time assisting the PM in defining the product vision and way forward. This would involve conducting competitor analyses, conducting user research, and brainstorming with the team for the kind of experience we want to provide to our customers. As a part of the vision, we would set OKRs per-quarter to identify objectives and set goals for the team to reach.
UI/UX Design
A large part of my work on this project was dedicated to working out parts of the UI/UX design. This would not only involve all the flows users would go through and the screens they would see, but also how our portion of the ecosystem would connect with the rest. I also spent a lot of time working with the design team on a component library and user prototypes in Figma.
Project Management
A large portion of my time was spent on the project management elements of the job. I would prepare meeting agendas, help organize and trim the backlog, assist in sprint planning & retrospectives, work on ways the team could optimize their work habits for better output, organize roadmaps, and make sure the documentation (both internal & external) was up to par. I was also tasked with helping manage external company integrations.
QA
The final portion of my job involved QA and making sure all the products we were delivering were bug-free. I would do this by maintaining a bug list with test cases I'd run through every few days. This would lead to me reporting bugs into Jira and making sure they would be included in the next sprint planning.